What is the New Medicine Service (NMS)?
The NMS is a free NHS service provided at Thacker’s pharmacy. It is available to people starting on new medicines for asthma, type 2 diabetes, high blood pressure and also medicines to control blood clotting and other lung conditions.
How does it work?
1) Your consent-You sign a consent form to agree to the consultation with the pharmacist.
2) The consultation-Approximately 1-2 weeks after starting your new medicine, you choose to either phone or come into the pharmacy to have the consultation with your pharmacist. The pharmacist will ask how you’re getting on with your medicine as well provide you with any useful information regarding it. You may also ask any questions that may be bothering you.
3) The follow up-2-3 weeks after your previous consultation you will need a final consultation to make sure things are going well with you and your medication.
How will the NMS help you?
- It will allow you to know how your medicine works on your condition and how to use it properly
- It may increase the effectiveness of your medicine, if possible as you will be using it correctly
- It will help to solve any problems you may be experiencing with your new medicine
Please let the pharmacy know if you have started a new medication even if it was started in hospital



